Tuesday, December 1, 2009

How is your sense of integrity? Dow at 2009 high! FNMA 4.5% bond takes a dive

WOW...it was another interesting day that saw the fall of the 4.5% coupon by 44 basis points.  We are still up over $102.00...but rates got slightly worse today.

DOW came up 126 points...to the highest level of 2009!  (10,479 at the bell.)

Dubai World fears are subsiding as more of the story unfolds revealing that much of Dubai World is on sound footing but just the Real Estate Development arm of the company is shaky. 

Gold was up and over $1200/oz today.

We are doing great over at Metlife in keeping up with the demand for the more labor intensive mortgages like RD and VA/FHA mortgages in part thanks to our local processing and underwriting for many of those files.  Perspective:  I heard from a friend of mine today that she called seven or eight lenders in her local area looking for a mortgage solution on a manufactured home for a client...and only one answered the phone.  Looking at market reports...they are not necessarily producing more, but are faced with their own challenges and may have been too busy to answer the phone.

Pending home sales came in much better than expected which drove some money into the stock market along with some pretty good sales reports from Ford and Toyota.  Toyota actually reported that their numbers were up 11.5% for November.

*******INTEGRITY*******...how is it best served?  Consistently.

An interesting thing happened to me today, and unfortunately it wasn't the first time.  I have often shared how proud I am of the team I get to be a part of...and today really supported my feelings.  

At some time during the afternoon my associate walked a client into my office and the client introduced herself as a person I had previously pre-qualified to purchase a home.  I remembered her well and was excited to meet her face-to-face after the several months of phone conversations we had while she was looking for a home in late 2007 and early 2008.  Back then, I was employed with Wells Fargo. 

My old client was getting excited to look back into the real estate market so she went into Wells Fargo yesterday looking for me.  She said that she met with an old associate of mine and repeatedly asked where I was.  In my client's words: "...she (my old associate) made it sound as if you (me) had moved to China or something!"  

My client was NOT notified that I had moved just down the street to another place of business?  WOW.  Unfortunately, this has been happening to me since I left Wells Fargo.  

To make it even more interesting:  About 2 months after I left Wells, many of my clients got a letter that was written to them as if it were from me...it even had a fake signature.  It encouraged them to refinance and because the advice was appearing to be from me: several of them called the bank.  They were promptly notified that I was no longer working for the bank and not informed at all where I was working or in what capacity.  

A few of my clients who later found me were anything from puzzled or amused to furious that they were blatantly lied to by the representatives at my local Wells Fargo Home Mortgage.  Bear in mind that I am only a few blocks from where I used to work...and this is a small town.  Strange what people will do simply to attempt to make a buck...  What is their integrity worth?

Since this letter is sent directly to over 100 business partners in several of these United States it would be interesting to hear some feedback...that I will keep confidential.  

2010 is upon us and more than ever: It really matters who you do business with.  If a person is willing to lie to clients as above...what else will they do to "turn a loan"?  Isn't this the attitude that ultimately became the lending crisis and fuels the fraud perpetrated on the populace by "Wall Street"?

Cheers,

Chad

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Chad Schauers
Have you metChad?
MetLife Home Loans
406.522.0922
406.522.0924 (fax)
1924 W. Stevens, Ste. 202
Bozeman, MT 59718

Cell: 406 799 8613
ccschauers@metlifehomeloans.com